Testimonials

Owners of privately held firms

Owner of privately held service business:

“I have been in business for 20 years. As I approached 50 years of age, I needed to make decisions about what to do to transition the business to my grown children. Pam Butterfield brainstormed a business plan with me for beginning the transition plan. We identified goals, assets, accomplishments, problems and concerns. We took all the information and plotted out how, when, and with what resources we were going to accomplish these tasks. Through this process, I began to run my business again, instead of my business running me.”

“The whole process has given me control and the drive to run my business and reach my long-term goals. Systematizing my business, documenting what is in my head for whoever assumes responsibility is key to the longevity of my business after I have retired. I strongly recommend this approach for accomplishing goals for a busy business owner.”

Owner of a privately held financial services company:

“Our firm grew very quickly in a short period of time. We grew our staff from 3 to 30 employees in only two years. We brought Butterfield & Associates (predecessor firm to Business Success Tools) in to help us develop a stabilization plan. In a four-week period of time, we were able to identify 12 pages of steps we needed to take to organize ourselves, as well as our employees. What helped most was having Pam Butterfield, with her objective pair of eyes and inquiring mind, probe, dig deep, and unearth problems we were overlooking. We were so busy fighting fires, it was difficult for us to stop, pull back, and look at the big picture. As we tackle each problem and correct it, our confidence for continued growth is re-emerging.”

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